My Husband & I tend to do a fair bit of holidaying. Whether it's cruising or holidaying interstate we have always used 1Cover for our travel insurance.
On our last holiday to Qld, I took out a Multi Trip policy which covers me for 12 months. We hired a car and found ourselves with a cracked windscreen.
After receiving advice from 1Cover, I contacted the rental car company and was given permission to repair the windscreen.
I was reimbursed from 1 Cover within 2 weeks of putting in my claim.